Company Overview
At Goss RV, we strive to create life-changing impact through our luxury motorcoach experiences. We believe that quick, kind, and comprehensive responses and solutions are the ones that make the most impact. Goss RV strives to ensure seamless experiences, and from the products we offer to each and every touchpoint and interaction with our clients and partners, Goss RV provides the best quality in the industry down to the finest details.
Role Description
This role will assist with the daily administrative tasks of the Fleet & Facilities department, specifically focused on supporting the Logistics, Maintenance, and Coach Operator teams. Your daily responsibilities would involve assisting with various administrative tasks related to these teams. Additionally, there’s a specific goal to collaborate with the Logistics Manager to establish the Atlanta hub as a standard for other Goss hubs, by supporting the implementation of standard operating procedures and best practices.
Key Areas of Responsibility:
• Create Coach Operator pre and post trip logistical Itineraries including hotel and flight bookings
• Supports Logistics Manager with scheduling, ensuring proper documentation, and addressing any administrative needs that help the coach operators perform their duties effectively
• Collaborate with Travel Concierge team on special requested items
• Confirm and facilitate renters and transportation insurance policy
• Data entry & record keeping by updating internal systems to include maintenance updates
• Schedule interior and exterior cleanings at Atlanta Hub
• Collaborate with hubs to track and order housekeeping inventories
• Support the final accounting process for all rentals as needed
• Support the onboarding for new coach operators (Shirts, CC, Bio’s)
• Account management of Verizon and Direct TV accounts
• Tracking and ensuring functionality of Wi-Fi units
• Maintenance, warranty, and insurance record management
• Support the requisition of maintenance parts ordering
• Responsible for warranty claims
• Perform additional tasks as requested by the Logistics and Maintenance Manager
Qualifications:
• Attention to detail
• Strong organizational skills – able to manage multiple systems at the same time
• Attentive to client needs, solving problems, and ensuring client satisfaction
• Ability to learn new organizational software systems
• Flexible schedule during the summer – will require some work on weekends and evenings
• Adaptability, being flexible when dealing with different personalities and situations
• Comfortable with some short seasons of higher stress due to fluctuating workload during the summer months
• Working closely with team members to ensure effective communication and collaboration
Contact:
Michelle Rayman
hr@gossrv.com
