by Audra H. Anders for The Aha! Connection
Yes, I have my very own washer and dryer in my home. It has been a long time
since I’ve been in a laundromat…probably a few decades actually. I mostly remember scrambling to find quarters. So I was pretty intrigued to find out what a laundromat looks like in 2023. It took me about 10 minutes to arrive at Laundry Lounge Sandy Springs. It’s basically next to North Springs High School on Roswell Road. Don’t stop reading just because you already have a laundry room in your
home…I think you will be surprised at what they can do for you!
I was greeted with a warm welcome from the staff including Foxxie the Puggle dog. She is 12 and reportedly gets super excited when mom says “let’s go to the laundromat.” She was so happy to meet me then curled up in a sunny spot next to a window while I took a tour.
The first thing I noticed was how sparkling clean the facility is. And there are several nooks that make it feel homey and not industrialized. And yes…there are tons and tons of big shiny washers and dryers of all different shapes and sizes. There are huge 8 -load washers and also 6-load washers and 4 -load washers and 2-load washers. I learned that a “load” is 10 lbs of laundry. The biggest dryers are two way dryers that rotate both ways so as not to have comforters and blankets wrapped all up in a twine-like mess.
Sherwin Clemons and her late husband Dexter, opened their first laundromat in Acworth. They live in Sandy Springs so decided to find a local location in which to invest. Sherwin purchased an existing laundry business in May of 2021 but was immediately shut down by the city of Sandy Springs because the Landlord had to make some structural improvements for safety. The shutdown was a tough blow to their business plan, but Sherwin decided to make the most of it and initiated many updates and improvements during this time.
She upgraded the washers and dryers, invested in security, upgraded the change machine, added an ATM and cool artwork. The coolest thing is the App she has incorporated to start all of the machines. Seventy percent of clients use the app. One customer I talked to raved on and on about the App. It reminds you which machine your laundry is in and also how much time is in the wash or dry cycle. You can also purchase laundry supplies and drinks/snacks from the vending machines with the app.
One of the nooks in Laundry Lounge Sandy Springs is an area for kids to play and read. Sherwin’s goal is to promote early childhood literacy therefore she gives each child who visits a FREE book. She stocks both books in English and Spanish…many are in both languages. If you have chapter books suitable for 3rd- 5th graders, feel free to drop some by. I plan to clean out my stash and take some to her.
Sherwin has created a warm inviting homey atmosphere. Laundry Lounge SandySprings is attended with an employee from 8 AM to 8 PM then it goes on auto lock from midnight to 8AM. So I know the big question you have for me is:
If you have a washer and dryer at home, why would you need Laundry Lounge?
- Broken washer/dryer at home
- Large bedding (they specialize in cleaning down comforters)
- Dog beds, sleeping bags, bath and kitchen rugs
- Your kid just returned from camp/college with enough laundry to fill your
- You want to go straight from vacation with your suitcases full of laundry
and have them washed, dried and folded for you
- When using the larger machines you can get all of your massive laundry
done in one hour….Or you can drop it off and let them do all the work!
- Or they will pick up laundry at your house then bring it back to
you! (They use Uber and DoorDash for this.). They’ll wash/dry/fold and
Sherwin’s philosophy is to take care of each and every single customer and make sure they have a pleasant and respectful laundry experience. She is quite a remarkable human. She handles all of the maintenance…herself. Well – if she needs to call for help she prides herself that the manufacturer has to get involved. Her late husband was a wonderful cheerleader. He reminded her of her capabilities to continue the business and learn to do repairs herself.
Since I’m all about “connections” … I loved learning Sherwin is from Montgomery, Alabama. She moved to Atlanta in December of 1997 after graduating from The University of Alabama. Most of her career was in wealth management. She was a CFP, Partner, and Director of Advisor Training in boutique firms for high net worth clients for twenty years. Sherwin is on the Board of Directors for Leadership Perimeter and is in the inaugural Sandy Springs Citizens Leadership Academy.
Sherwin’s philosophies for business
- Treat everyone the same
- Greet everyone
- Customers feel better when leaving than when came in
November Special: Quilts/Bedspreads/Comforters 20% Off
I’ll wrap things up by telling you about the November special. You can bring any/all of your quilts, bedspreads, and comforters drop them off and pick up later for 20% off.